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RUPAKOT RESORT'S

Terms and Conditions

CHECK-IN AND CHECK-OUT

Time
Check-in time is 14:00; Check-out time is latest at noon (12:00).

Early check-in
It is subject to room availability and occupancy level. Please contact the resort before your arrival for early check-in requests.

Extending check-out time
Check-out time can be extended after consulting with front desk at least 24 hours prior of actual departure time.

Documents
Identification certificate for all the guests is mandatory.
All guests are required to present a valid identification or passport upon check-in or can be sent via mail prior check-in.

CHILDREN POLICY

Children 5 years and below: No extra charge applicable.

Children between 6 to 12 years: Meal rate is applicable, Room rate is free if shared with parents.

Children 5 years and below: No extra charge applicable.

Children between 6 to 12 years: Meal rate is applicable, Room rate is free if shared with parents.

Children above 12 years: Meal rate is applicable, Room rate is applicable.

Children above 12 years: Meal rate is applicable, Room rate is applicable.

EXTRA BED POLICY

Capacity: Extra bed can accommodate single person.

Rate: Any person above 12 years of age will be charged by full rate of extra bed on nightly basis.

On request: Extra bed can be added upon request.

Quantity to add: Only one extra bed can be added in a room.

Smoking policy

Room: All rooms are non-smoking, but it has balcony for smoking.

Indoor: Smoking in indoor spaces is strictly prohibited.

Outdoor: Smoking outdoor is allowed at designated areas.

Charges: Cleaning charge of NPR 10,000.00 will be charged if smoked inside the bed room.

Illegal: If found consumption of illegal items inside resort premises, resort has full rights to check-out guest (individual/group). Guest must pay the bill applied for the day.

Damage policy

Any damage caused to the property or violation of the rules and excessive drinking (and vomiting) in the property shall not be tolerated. The group/individual will be fined accordingly in any of these cases as a cleaning fee.

Guide/Driver

  • For any staying guide/driver for groups, you are requested to inform the resort during reservation.
  • Resort will not entertain any guide/driver presented during check-in.
  • Resort is not liable to provide accommodation or meal to unnotified guide/driver.
  • Room and meal charge is applicable to guide/driver of one room reservation.
  • Meal charge is applicable to group reservation drivers.

Cancellation

  • No charge applicable if cancelled 72 hours prior to the time of check-in.
  • 50% of first night on total quoted room rate will be charged if cancelled between 72 hours and 24 hours prior to the time of check-in.
  • 100% of first night on total quoted room rate will be charged if cancelled less than 24 hours prior to check-in or not showing up

Refund policy

  • Cancellation refund will be made after deducting cost of any arrangement made as per guest's special request and if any condition meets our cancellation policy.
  • Any other refund will be made within 3 operational days only if the case filed by guest results valid after screening

Payment policy

  • Guest are requested to pay 50% advance of total package to guarantee reservation.
  • All bills raised at resort must be settled before check-out.
  • Resort does not entertain personal cheque instead accepts Good-for-payment cheque.

Corkage

  • Foods and beverages brought from outside is not allowed at the property.
  • Beer brought from outside is completely forbidden to consume inside resort's premises.
  • Charges for any imported liquor is NPR 2000.00 Nett.
  • Charges for any domestic liquor is NPR 1500.00 Nett.

Vehicle charges

Pokhara-Rupakot (One Way)
- by Jeep USD 30 + 13% VAT
- by Toyota Hiace USD 45 + 13% VAT 

Pokhara-Rupakot-Pokhara (Two Way)
- by Jeep USD 60 + 13% VAT
- by Toyota Hiace USD 90 + 13% VAT

Shuttle service
- One time pick-up and drop is include in room package.

Details for payment

Our bank accounts:

  • Global IME Bank Ltd. A/C# : 01605806930019, Swift code: GLBBNKPKA, Branch : New Road, Pokhara
  • Himalayan Bank Ltd. A/C# : 01605806930019, Swift code: HIMANPKA, Branch : New Road, Pokhara

Wallet payments:
eSewa: 9804182775 (Please submit PDF receipt)

NOTE:
Guest is requested to send voucher/receipt of payment to verify payment.